Privacy policy

Privacy Policy

ICEMANSTORE

Last Updated: July 14, 2026

At ICEMANSTORE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Shopify store or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by our payment providers)
  • Order history
  • IP address
  • Device and browser information
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send marketing emails where you have chosen to receive them

3. Payment Information

ICEMANSTORE does not store your full payment card details. Payments are securely processed by trusted third-party payment providers.

4. Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Shopify (to operate our online store)
  • Payment providers
  • Shipping and courier companies
  • Dropshipping suppliers (only the information required to fulfil your order)
  • Service providers that help us operate our business
  • Authorities where required by law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyse website traffic
  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where permitted by law
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant regulatory authority

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal, tax, accounting, or regulatory requirements.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Business Name: ICEMANSTORE

Email: icemanstore238@gmail.com

Support Hours: Monday–Friday, 9:00 AM–5:00 PM (South Africa Standard Time)